Please allow 1-2 business days for order processing. No modifications are possible during processing. You will receive a shipping confirmation email as soon as tracking information is available.
Please note shipping is separate from order processing times and both occur during regular business hours, Monday through Friday.
Orders received after 7PM GST will be processed the next business day.
Please make sure that you have created an account on our website. An email with a link to access your account is sent to the email address associated with the account upon the creation of a new subscription. By clicking this link, a unique password can be set. Once logged in to your account, you will have the freedom to make changes to your subscription, view your order history, accrue rewards, and more! If you already have an existing account, please click here to retrieve your username or password.
Still having trouble? Gain quick access to your account using passwordless login.
This depends on the formula! Please refer to the product descriptions on our website for more information. However, we would suggest playing around with the formulas and finding your own rhythm. Everyone's alchemy and personal needs differ, and so we encourage you to feel empowered and choose the dosage that best works for you.
It’s okay to take most of our products together, with a few exceptions. For example, Activated Charcoal has powerful absorbent and detoxifying effects that may affect other supplements or medications, so it should be taken separately, 30 minutes apart from any other consumables. As always, we highly suggest listening to your body. Please contact a medical professional for any additional questions or concerns.
Due the nature of our products and the climate in the UAE, we're unfortunately not accepting returns.
We always recommend consulting with your naturopath or physician prior to starting any new supplement regimen for yourself or your child.
A subscription is a flexible recurring, monthly order that helps save money on your essentials.
When you order more than one product, that’s called a bundle. Bundles may be purchased as a subscription or as a one time purchase.
Purchasing a bundle as a subscription will create additional tiered discounts that help you save even more. The more products you add to your subscription the more you will save! With a subscription you can save up to 30% off per order! Please refer to this chart for the discount details:
When you subscribe you will start to save! The more products you subscribe to, the more you will save!
1 product = 10% off your order
2 products = 15% off your order
3 products= 20% off your order
4 products = 25% off your order
5 + products = 30% off your order
Save money on your essentials
Access to Loyalty Points
Customize your Orders
Reserve high demand products
If you need to take a one month break from a product(s) you are subscribed to, the skip feature allows you to do just that!.
The swap feature allows you to easily exchange one product for another in your upcoming subscription bundle. With the swap feature there is no need to remove then add a product. Just use swap for a quick switch of products.
Please log in to our customer portal to customize your subscription. You can update your address, move your subscription date, add, remove or swap items in your subscription, and more!
We are unable to cancel orders that have been processed. Please note that modifications to subscription orders are highly suggested to be made 1-2 business days in advance to assure any changes can be made. Once the order is processed, our team works quickly to get these items to you so you can enjoy the benefits of our formulas.
If you have not created an account with us, please do so here. Gain quick access to your account using passwordless login.
Please consult with a licensed medical professional for any questions related to a specific disease or ailment. For in depth information pertaining to definitions of ingredients, feel free to utilize our knowledge base! We also have an interactive health quiz that will provide product recommendations based on your specific needs: QUIZ
Sustainability is one of our core values, and we do our best to package our products with recyclable materials such as cardboard or glass whenever possible. We believe it is our collective responsibility to protect natural resources and to leave the Earth better than we found it. We are always working with our partners to improve our ecological footprint.
In an ideal world, yes. But due to modern farming practices, soil depletion is a widespread problem that affects almost all produce, stripping our fruits and vegetables of precious vitamins and minerals. In addition, nutritional deficiencies are common in western diets, due to the prevalence of processed foods, sugar, and simple carbohydrates. For example, around 50% of Americans have a magnesium deficiency, while 42% of Americans are vitamin D deficient.
We're currently shipping inside the UAE; we will be expanding to the rest of the GCC soon.
Yes! We want to honor your commitment to your health with our loyalty program, Arise. We’re providing a ton of extra perks with our loyalty program! Earn rewards automatically just for being a monthly active subscriber. Make sure to create an account. The greatest investment you can make is investing in yourself. Earn amazing rewards by staying subscribed & modify your plan as you go. Learn more about Arise here.
Earn rewards automatically just for being a monthly active subscriber. Make sure to create an account.
We do not have our own retail locations at this time. However, we have many wonderful retailers who carry our products. Please visit our store locator here to find a store near you!
At this time, due to individual country import laws, there are several countries we cannot ship to. We are currently unable to ship to Mexico, Spain, India and Gibraltar. We hope to in the future but in the meantime, please visit our store locator here.
Depending on location, custom fees and requirements may apply. Please note that these fees are not included in the shipping cost upon order processing and the customer is responsible for all related fees relating to customs or orders being held due to import restrictions. No refunds will be issued for abandoned items.
Yes. It may take up to 1-3 business days for your order to be confirmed, processed, packed, and prepared to be handed off to the carrier. Once your order ships, we’ll send you a tracking number so you’ll know when it arrives.
Oh no! It happens to the best of us. Rest assured, USPS and UPS offer the ability to intercept a package once movement on the package is clearly shown.
Using USPS or UPS intercept, you can request that the Post Office or a carrier access point hold the item for you until it can be received.
Sometimes, shipping carriers will create a label in advance to prepare the package for transit. It can take up to 48 hours after the label was created before your order ships. You may also reach out to the carrier directly for more information. Alternatively, the status of the tracking may be ‘label created’ but it could be in the hands of the carrier, just not yet scanned into the carrier’s facility. If 48 hours have passed and no movement has occurred, please reach out to our Customer Service team for assistance.
It can take up to 48 hours after the carrier sends a notification of delivery to receive your package. You may also reach out to the carrier directly for more information.
Arise is a loyalty program and a community hub for all things health and wellness. It’s designed to assist you in your health journey with the benefit of substantial discounts, subscriber-only rewards, and perks.
You automatically have access to Arise when you have an active subscription. As your health journey progresses, you'll unlock new tiers with even more rewards and benefits. Each tier comes with a token that unlocks new and exciting experiences and valuable savings. Additionally, you can participate in Arise wellness challenges to earn even more tokens. Learn more about Arise.
Nope! There are no extra fees. All you need is an active subscription to access Arise.
Simply create a subscription to enroll in Arise. Ready to get started? Click here to create a subscription. If you already have an active subscription, you can access your account here. If you already have an active subscription but still need to set up an account, you can create a free one here.
It’s simple: you can exchange your wellness efforts for a token that commemorates your new, healthy habits. By completing wellness challenges in exchange for a token, you can give tangible recognition to yourself and celebrate your progress toward achieving your wellness goals. The token digitalizes your dedication to prioritizing your health and well-being. It represents your commitment to personal well-being and can remind you to continue taking care of yourself.
The Arise Wallet stores your tokens. Tokens are earned from completing wellness challenges and participating in Arise. You can also manage and view tokens that have not been redeemed and learn more about how to redeem them. Stay tuned for updates to Arise that will allow you to transfer and hold your collectibles!
With each tier, you will be gifted a token that unlocks new and more valuable savings and experiences. You can also unlock Arise tokens by participating in wellness challenges.
