• Provide customers with order verification, updates regarding shipment, product availability and pricing.
  • Work closely with cross-functional departments to enhance customer services and brand awareness.
  • Provide analytical and specialized administrative support with general instructions.
  • Inform customers about new products and usage.
  • Analyze customer feedback on new and existing products, as well as preparing reports.
  • Respond to customer queries in a timely and effective manner, via phone, email, or social media.
  • Participate in weekly meetings that are structured to aid in the enhancement of professional development.
  • Maintain accurate records and document all customer service activities and discussions.


  • At least 1 year of relevant experience
  • Exceptional communication, collaboration, and problem-solving skills.
  • Exceptional interpersonal skills and a client-centered approach.
  • Great organizational and time management abilities.
  • Proficiency in Google and customer service softwares.


  • Competitive Salary
  • Health, Vision, Dental insurance
  • Employee discount on products
  • PTO and Sick Time
  • Team lunches every Friday
  • High possibility of growth within the company
  • Gym membership/Personal Training

Job Type: Full-time


  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

Work Location: One location

by / Oct 05, 2022