Responsibilities:

• Provide customers with order verification, updates regarding shipment, product availability and pricing.

• Work closely with cross-functional departments to enhance customer services and brand awareness.

• Provide analytical and specialized administrative support with general instructions.

• Inform customers about new products and usage.

• Analyze customer feedback on new and existing products, as well as preparing reports.

• Respond to customer queries in a timely and effective manner, via phone, email, or social media.

• Participate in weekly meetings that are structured to aid in the enhancement of professional development.

• Maintain accurate records and document all customer service activities and discussions.

Requirements:

• At least 1 year of relevant experience

• Exceptional communication, collaboration, and problem-solving skills.

• Exceptional interpersonal skills and a client-centered approach.

• Great organizational and time management abilities.

• Proficiency in Google and customer service softwares.

Benefits:

• Competitive Salary
• Health, Vision, Dental insurance
• Employee discount on products
• PTO and Sick Time
• Team lunches every Friday
• High possibility of growth within the company

• Gym membership/Personal Training